E-Statements

Go green with E-Statements and reduce mailbox clutter. E-Statements are available through Community XPress Banking.  Sign up online and start enjoying the convenience of faster, easier and more secure bank statements. Plus, E-Statements and check images are available to view for 18 months.

How do I enroll?

You can log into your Community XPress Online Banking from your computer or mobile app.  Go to the Services tab and click on Statements to enroll your accounts for E-Statements.  Click on Sign up/Changes to complete your enrollment.

How can I change my email address?

You can change your email address under the E-Statement tab at any time.

I have enrolled for E-Statements, why am I still receiving paper statements?

If you enrolled in the branch you must log on to complete the enrollment process.

What documents are available under the Statement tab?

You can enroll to receive the following documents electronically:

• E-Statements
• CD-Automated Renewal Notice – Term is equal to or less than one year
• CD-Automated Renewal Notice – Term is greater than one year
• Bounce Protection EIF NSF Notice
• Image NSF Notice
• Loan Billing Notice
• Opt-in Confirmation Notice
• Opt-in Revocation Notice
• Sweep Transfer Notice
• Telephone Transfer Notice
• 1099 - Tax Form

It states that E-Statements are available for 18 months, why can I not see past 18 months of statements?

E-Statements are securely available online for 18 months after the date of enrollment.  If your current paper statement has check images included, then those images will be included in your E-Statement.  Both E-Statements and check images can be downloaded or printed for permanent retention. 

How do I cancel E-Statements?

You may opt-out of E-Statements at any time by accessing Services tab and click on Statements within your Online Banking and un-checking next to the account.  If you opt-out of E-Statements, we will resume delivery of the paper statements by US mail with your next statement cycle.